Synovus Positive Pay file

Works with your QuickBooks report exactly as exported. No cleanup.

Turn your QuickBooks Check Detail report or Excel check list into the check issue file Synovus accepts.

Built from Synovus's published spec · Read 10/26/2026 · Source

Note: Synovus is changing systems

Synovus plans to move to Pinnacle's systems in March 2027 (as of 10/29/2026). If your Positive Pay import screen changes, use My bank isn't listed and tell us.bankfilekit.support@atomicmail.io

What Synovus receives

The Synovus file BankFileKit makes from a sample QuickBooks report with fake checks. You see this proof for your own file before anything leaves your browser.

File proof

Synovus , Issued check file, comma delimited

positive-pay-synovus-20261026.csvCreated 10/26/2026 (example)

File check: Passed

1001,Example Office Supply Co.,10/1/2026,1688.12,I1002,"Example Janitorial, LLC",10/2/2026,6895.24,I1003,Example Property Mgmt LLC,10/3/2026,450.00,V1004,Example Employee One,10/15/2026,2104.50,I1005,Example Construction and Landscaping Services of Northern County,10/20/2026,12500.00,I

4 checks$23,187.861 void

Compare these totals with your QuickBooks report.

  1. Line 1. One check per line: check number, payee, issue date, amount and issue/void code, in this order.

  2. Line 2. A payee name with a comma goes in double quotes, so the bank reads it as one name.

  3. Line 3. A voided check, marked V, with its original amount. QuickBooks shows voids as $0.00, so BankFileKit asks you for the original amount.

Set it up once at Synovus

Note: Already have a Synovus import map?

Your file has to match the map you upload it with. Add a new map with the settings below, or use My bank isn't listed to make a file that matches the map you have.
  1. In Synovus Digital Commercial Banking, open Positive Pay File Mapping and select Add New. If you don't see File Mapping, send these settings to Synovus Treasury Management and ask them to set up the mapping for you.
  2. Profile Name: any name you'll recognize, for example BankFileKit. File Format: Delimited Text. Delimiter: Comma. Text Qualifier: Double Quote.
  3. Select File: choose a file you downloaded from BankFileKit, then select Next.
  4. Leave File Does Not Contain Issued Date, First Row Contains Column Names, Skip Rows at Beginning and Skip Rows at Ending unchecked. File Totals Options: Do Not Require File Totals. Select Next.
  5. Check Number: Column 1. Issued Payee: Column 2. Issued Date: Column 3, with Dates in file do not include separators unchecked. Amount: Column 4, with Insert Decimal Point unchecked.
  6. Record Type: Column 5, with Convert Negative Amounts to Voids unchecked. Issued Item Code: I. Void Item Code: V. Leave Stop Pay Item Code blank.
  7. Select Next, check the summary page, then select Save.

What's in the file

What each check line holds, in the Synovus file
ColumnFieldExampleRules
1Check number1001Digits only, up to 15.
2PayeeExample Office Supply Co.Exactly as printed on the check.
3Issue date10/1/2026M/D/YYYY.
4Amount1688.12Dollars and cents with a decimal point. No $ or commas. Up to $99,999,999.99.
5Issue/void codeII for issued checks, V for voids.

.csv file · Commas between fields · No header row · Windows line endings

Good to know

  • Synovus lets you map your own file. This layout follows the example in Synovus's mapping guide: check number, payee, issued date, amount and record type, with codes I for issued and V for void.
  • If you use Payee Positive Pay, the payee name must match the printed check exactly. Synovus's payee match checks about the first 120 characters.
  • Synovus prefers delimited or Excel files over fixed length.

Where Synovus's guide doesn't say

BankFileKit fills these in with safe defaults. Your test file confirms them with Synovus before you send a live file.

  • BankFileKit default: Line endings: Windows (CRLF). Synovus's guide doesn't say.
  • BankFileKit default: Text: plain ASCII. Synovus's guide doesn't list allowed characters.
  • BankFileKit default: A payee name is put in double quotes only when it has a comma.
  • BankFileKit default: Voided checks carry the original check amount.
  • BankFileKit default: Check numbers up to 15 digits, the fixed-length limit in Synovus's guide.
  • BankFileKit default: Amounts up to $99,999,999.99.

Note: Send a test file to Synovus first

Before your first live file, download the free test file with your first 3 checks, send it to Synovus, and confirm it was accepted. BankFileKit can't guarantee that Synovus will accept a file.

Source

BankFileKit isn't affiliated with or endorsed by Synovus.

Other banks

See every bank, or set up your own layout if your bank uses a different one.